Our Retailer Committee has put together a list of books they recommend. In no particular order, they offer the following suggestions:
Why We Buy
Paco Underhill
0684849143
Simon & Schuster
A Shop of One's Own: Women Who Turned the Dream into Reality
Rachel Epstein
1588161048
Hearst
The Guerrilla Marketing Handbook
Jay Levinson and Seth Godin
0395700132
Houghton Mifflin
201 Great Ideas for Your Small Business: Revised & Updated Edition
Jane Applegate
157660117X
Bloomberg Press
Hug Your Customers : Love the Results
Jack Mitchell
0141015225
Gardners Books
No Thanks, I'm Just Looking: Professional Retail Sales Techniques for Turning Shoppers into Buyers
Harry J. Friedman
0840379625
Kendall/Hunt Publishing Company
Good to Great: Why Some Companies Make the Leap... and Others Don't
Jim Collins
0066620996
Collins
Hiring the Best: A Manager's Guide to Effective Interviewing
Martin Yate
1558502823
Adams Media Corporation
ALL Business is Show Business : Create the Ultimate Customer Experience to Differentiate Your Organization, Amaze Your Clients, and Expand Your Profits
Scott McKain
0785206086
Nelson Business
Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless : How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know
Jeffrey Gitomer
188516730X
Bard Press
Why We Buy: The Science of Shopping
Retail Success!
George Whalin
0970643500
Willoughby Press
Start and Run a Profitable Retail Business
Jim Dion, Ted Topping
1551801000
Self-Counsel Press
Specialty Shop Retailing: How to Run Your Own Store
Carol L. Schroeder
0471212644
Wiley
Retail Business Kit for Dummies
Rick Segal.
076455381X
For Dummies
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The 2011 national conference will be held November 17 - 19, 2011 at the Red Rock Casino and Resort, Las Vegas, NV. You won’t want to miss it!